Level 2 IT Support/Service Desk Engineer – Remote


Level 2 IT Support/Service Desk Engineer – Remote

Job Details

  • Salary:
    $80000 - $100000 per annum
  • Job Type:
  • Ref:
  • Date Posted:
  • Applications have closed
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Level 2 IT Support Engineer/Service Desk Engineer 

The Client:
My client a leading Australian MSP (Managed Services Provider) that specialises in providing IT services to the medical industry, is currentlylooking for additional Level 2 IT Supoprt/Service Desk Engineers to join their team of specialists. This role will be working remotely so looking for someone that is very organised and able to manage their day to day unsupervised. Please also note, you must be an Australian citizen in addition to this, you must have a driver’s licence as occasional onsite support for clietns is required.

Essential skills:

  • Previous Managed Service Environment
  • Excellent communication skills, both written and verbal.
  • Previous experience providing Helpdesk/Desktop support
  • Experience and knowledge supporting Windows Desktop environments (Windows Desktops/Windows Server) including:
  • Active directory/domain management, provisioning
  • Windows file shares, permissions, security
  • Group Policy creation and management
  • Printer management
  • Office 365 Management
  • Domain/DNS Management
  • Network management (subnetting, L2/L3 switching/routing)
  • VOIP/SIP Phone system administration (3CX)

Highly regarded/Beneficial skills:

  • Previous MSP experience
  • Virtulization Experience (VMware & Hyper-V)
  • SAN/NAS/Hyperconverged storage Experience
  • Backup & Data Recovery experience
  • Cisco Networking experience
  • Azure/Cloud compute provisioning/management
  • Project delivery (Email migrations, Software/Database relocation etc)
  • Previous experience delivery support or projects to Medical clients (hospitals, doctor’s practices etc)

If you are interested in this role, please click ‘APPLY’ or alternatively reach out to Jack by emailing jack@emanatetechnology.com.au