Level 2 IT Support Engineer – MSP Experience Essential

Level 2 Support Engineer

The Client:
My client a leading Australian MSP that specialises in providing IT services to the medical industry, is currentlylooking for additional Level 2 Engineers to join their team of specialists. This role will be working in the office initially before more felxible options become availabel after the appropirate on-baording, they’re looking for someone that is very organised with expectional communication skills. Please also note, you must be an Australian citizen and whilst this is predominantly a desk/office role, you must have a driver’s licence as occasional onsite work is required.

Essential skills:

• Previous Managed Service Environment
• Excellent communication skills, both written and verbal.
• Previous experience providing Helpdesk/Desktop support
• Experience and knowledge supporting Windows Desktop environments (Windows Desktops/Windows Server) including:

• Active directory/domain management, provisioning
• Windows file shares, permissions, security
• Group Policy creation and management
• Printer management
• Office 365 Management
• Domain/DNS Management
• Network management (subnetting, L2/L3 switching/routing)
• VOIP/SIP Phone system administration (3CX)

Highly regarded/Beneficial skills:

• Previous MSP experience
• Virtulization Experience (VMware & Hyper-V)
• SAN/NAS/Hyperconverged storage Experience
• Backup & Data Recovery experience
• Cisco Networking experience
• Azure/Cloud compute provisioning/management
• Project delivery (Email migrations, Software/Database relocation etc)
• Previous experience delivery support or projects to Medical clients (hospitals, doctor’s practices etc)

If you are interested in this role, please click ‘APPLY’ or alternatively reach out to Jack by emailing jack@emanatetechnology.com.au