CRM Dynamics 365 Senior Consultant


CRM Dynamics 365 Senior Consultant

Job Details

  • Salary:
    $150000 - $210000 per annum
  • Job Type:
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As a CRM Solution Development Consultant, you will utilise your in-depth technical knowledge of the Dynamics 365 Customer Engagement (CE) and Power Platform to solve complex business problems. You are also seen as a technology expert within the CRM and Dynamics 365 community and you routinely share your knowledge on bleeding edge topics in community and internal events.
As a D365 expert you will

  • Contribute to the technical design and solution development across all phases of projects (e.g. Plan, Analyse, Design, Build and Test)
  • Leverage technical expertise to advise clients and implement CRM & D365 solutions
  • Perform code reviews of work done by other team members
  • Liaise effectively between customers, IT staff, and business partners to ensure high quality and timely resolution of customer issues
  • Partner with cross-functional technology and design teams to ensure consistent, positive client interaction and solution delivery
  • Assist in pre-sales activities and planning as required

Let’s talk about your qualifications and experience:

  • You have experience working with clients to solve business-critical problems for some of the top companies and government institutions in Australia.
  • You have 3+ years of experience in configuring and customising Dynamics CRM and Dynamics 365 applications, is a fast learner, self-starter, and creative thinker.
  • You are passionate about software and its potential to move organisations forward through innovation.

Your technical skills include:

  • Understanding of common Industry standard business practices supported by Dynamics 365.
  • Extensive Experience in Dynamics 365 modules
  • Power Platform development
  • Experience with configuration and customisation of Dynamics 365 (Plugins, JavaScript, Logic Apps, Azure Functions), Web API, Webservices and data migration with KingswaySoft/Scribe/SSIS or similar technologies.
  • Azure DevOps with Dynamics 365.
  • A solid understanding of relational database concepts.
  • Experience working in both Agile and Waterfall delivery models.
  • Configuring Business Process Flows and Power Automate in D365.
  • Formulating and Configuring for Data Quality through D365 Business Rules.


  • Experience in or exposure to Field Services and/or Project Operations. Any implementation experience is highly desirable.
  • Exposure to Azure Cognitive Services, Data Factory, and RPA and Integration with Dynamics 365.
  • Experience in SQL Server, HTML, C#, .NET.