Desktop Engineer – NV1

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Interested in joining a global organisation with a full range of technology products?

Emanate Technology are currently seeking multiple experienced customer focused Onsite Technician / Desktop who is passionate about providing a first-class end user experience. In this role you will be based onsite at our clients office, supporting infrastructure services across multiple technology streams including, Hardware, Operating Systems Windows 7 through to Windows 10, Software, Networks, Server and Print devices.
 

The right person for this role:

 

You will be someone who has a background supporting Windows environments and Microsoft applications. You will have hands-on desktop support / customer service engineer background. With a focus on first touch resolution with the ability to take end to end ownership of issue resolution.

 

  • A clear and confident communication style with the ability to build and develop strong customer relationships
  • Technical knowledge of hardware and peripherals incl laptops, notebooks, workstations desktop PC’s, printers, media and audio-visual equipment BYOD and mobility
  • Knowledge of desktop & software applications incl Operating Systems (Windows 7 through 10), Microsoft Office 2007 through 365, Antivirus software and systems
  • Understanding in Active Directory, Microsoft Exchange, SCCM, End-Point Imaging
  • Working knowledge of basic IT infrastructure and network equipment i.e. routers, switches, servers, virtualization, VPN, RSA, Citrix, VMware, Hyper-Converged Infrastructures
  • Knowledge of the ITIL framework and previous use of an Incident Management tool
  • A relevant IT qualification / certification

 

  • Security Clearance needed: NV1 REQUIRED
  • Contract length: 12 Month Contract with extensions
  • ETA: September
  • Location: ACT – Onsite

This role will offer the successful candidate the opportunity of working with highly technical team members and offered the opportunity to future your career within the technology sector. You will have a flexible working arrangement and will be supported with the required upskilling & guidance to be successful in this role.

If this sounds like you APPLY to find out more!!!!!!!!!!