Level 2 Support Engineer – MSP Experience Essential

Our client a leading Australian MSP that specialises in providing IT services to the medical industry, are currently looking for additional Level 2 Engineers to join their team of specialists. They’re looking for someone that is very organised with exceptional communication skills. Please also note due to the nature of the clients services are being provided for candidates must be  Australian citizens.
Staff benefits:

• 100% work from home
• 9 day fortnight
• Lots of ongoing training and career development opportunities

Essential skills:

• Previous Managed Service Environment
• Excellent communication skills, both written and verbal.
• Previous experience providing Help desk/Desktop support
• Experience and knowledge supporting Windows Desktop environments (Windows Desktops/Windows Server) including:

• Active directory/domain management, provisioning
• Windows file shares, permissions, security
• Group Policy creation and management
• Printer management
• Office 365 Management
• Domain/DNS Management
• Network management (subnetting, L2/L3 switching/routing)
• VOIP/SIP Phone system administration (3CX)

Highly regarded/Beneficial skills:

• Previous MSP experience
• Vitalisation Experience (VMware & Hyper-V)
• SAN/NAS/Hyper converged storage Experience
• Backup & Data Recovery experience
• Cisco Networking experience
• Azure/Cloud compute provisioning/management
• Project delivery (Email migrations, Software/Database relocation etc)
• Previous experience delivery support or projects to Medical clients (hospitals, doctor’s practices etc)

If you are interested in this role, please click ‘APPLY’ or alternatively reach out to Maddy by emailing maddy.baldwin@emanatetechnology.com.au