ServiceNow Developer

Emanate Technology have been requested by a Fed Gov supplier to find experienced ServiceNow Developer to assist with delivering a complex level and range technical solutions to clients – research, design and support implementations by conducting diagnostics, troubleshooting, support and documentation of the technical deliverables. 

What you need:

Qualifications:

• • Bachelor’s degree in computer science, computer engineering or a related discipline
• • Administration level certifications, at a minimum in the area of specialism/s
• • AGILE and ITIL certifications
• • Thorough understanding of recognised generic infrastructure, SACM/ITSM, monitoring, automation and reporting bodies of knowledge.

 
Experience:

• • Can demonstrate an advanced level of working with AGILE and ITIL principles
• • Can demonstrate high-level knowledge appropriate to the area of technical work and specialism
• • Show a highly organised approach to work – plan, schedule and monitor own work, meeting quality targets
• • Advanced level decision-making skills showing the use of appropriate tools, methods and applications
• • High level interpersonal and business communication skills – written and oral with internal and external stakeholders
• • Mentoring and support of junior employees to succeed in their technical deliverables
• • Identify and organise development opportunities and apply new knowledge to self and others
• • High level work independence whilst working within a team environment
• • A sense of resilience, adaptability and a sense of humour
• • Experience in vendor and stakeholder engagement, often with diverse outcomes.